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Christmas Policy

When should I expect delivery of my order in the run up to Christmas?

Please note the last day we can guarantee delivery before Christmas is -

Republic Of Ireland: Thursday 19th of December, this applies to orders placed before 3pm.

Northern Ireland: Wednesday 18th December, this applies to orders placed before 3pm.

United Kingdom: Tuesday 17th December, This applies to orders placed before 3pm.

Orders received after this date will be sent with An Post & Fastway (Northern Ireland) but unfortuantely we cannot guarantee delivery before Christmas.

All orders placed after 3pm on Monday 23rd of December will be shipped on Monday 30th December when the Postal Service resume after the Christmas Holidyas. Please note there may be delays in deliveries with An Post during this period.

What are the expected delivery times over the Christmas Holidays?

An Post collections will cease on Monday 23rd of December and will resume on the 30th of December. All orders taken between these dates will be shipped on 30th December when postal services resume after the Christmas Holidays.

Please be aware there may be a back log in An Post which may cause short delays in deliveries. You will be able to monitor the progress of your package with the An Post tracking number you receive by email after your order has been processed. Unfortunately delays of this nature are out of our control.

What is your returns policy for Christmas?

We have extended our returns policy for the Christmas period starting the 25th of Novemebr . Gifts can be exchanged instore & online until Saturday 4th January 2020. 

For more information on how to return your parcel to us please see our full returns policy here

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