Shoeshop.ie & Cordners Shoes Ltd. Covid 19 Health & Safety Measures

Our Stores are currently closed due to Level 5 restrictions. Our online store and our click & service is still fully operational.   The safety of our Customers and Staff are our number one priority across our Business and we have implemented the following procedures for safety and to ensure we are compliant with the current guidelines.

For anyone visiting our stores in December 2020, please note the following:

• You may have to queue to get into stores, please be patient and bear with us.
• Hand Sanitizer will be available at all doors, please use before you enter and on leaving.
• It is mandatory for all Adult customers to wear their own face masks.
• All Customers must wear disposable socks provided by Cordners Shoes to try on footwear.
• Social Distancing of 2 metres must be adhered to at all times and signage is displayed in store to help you manage a safe distance between other members of the Public and staff.
• We ask for Customers to pay with Card where possible.
• We always welcome all Customers into our stores. We ask that as much as possible you limit browsing to respect other customers who are queuing. Please check our website shoeshop.ie for our full stock. Also we keep our shoeshop.ie Facebook & Instagram updated with New Arrivals & modelled pictures.  Please also join our newsletter on our website to keep informed on offers, sales, new styles etc.

Kids Department (Navan & Sligo Only)

• The only instance where social distancing may not be possible between the public and staff is during the course of fitting Kids shoes. Our Kids fitting staff will be wearing face masks. They may also be behind a protective screen. They will also sanitize their hands before and after fitting the shoes.
• We ask that one parent only, accompany child(ren) into our stores for fitting only and if possible only children who need to be fitted come into the store. We know there may be special circumstances, please alert a member of staff or management if you have one.
• We ask Parents that Children not run around the store and stay beside their guardian/parent at all times.
  

Online Purchases & Returns

• Our Free Click and Collect Service is fully operational. Please do not go to store until you receive an email stating that your order is ready for collection from the relevant store .  Please ensure you have your order open on your phone or printed to ensure a quick collection service.  Please advise staff member that you wish to collect.
• Online returns can be handed in free of charge at our doors.   Please note you will receive an email confirming your return. All refunds will be made through our online store and not through our store tills.

We apologise if any of our customers are inconvenienced by our strict guidelines but these are in place to ensure the safety of our staff and customers. Please inform a member of staff , Management or email us at info@shoeshop.ie if you see any mistakes or have any suggestions as to how we can improve our processes during these difficult times.  This is new for all of us and we are committed to operating our stores in a safe manner.

We would like to take this opportunity to Thank all our customers for their continued support over the last number of months and into the future.